1) Information We Collect

We collect information directly from you, automatically, and through service providers and partners.

A. Information You Provide

• Contact information (name, email, phone, address)

• Professional or licensing details (state, license/NPN, application data)

• Intake or onboarding forms, e-signatures, and supporting documentation

• Payment information (processed securely through a third-party; MIC does not store full card details)

• Communication records (emails, texts, chat messages, and calls)

• Marketing preferences and consent selections

B. Information Collected Automatically

• Device and usage data (IP address, browser type, pages viewed, and timestamps)

• Cookies and similar technologies used for analytics and site functionality

C. Information from Third Parties

• Hosting and analytics providers (e.g., Wix)

• Payment processors

• Licensing bodies, regulatory agencies, and background-check vendors

• Public sources and professional directories

2) How We Use Information

We use personal information to:

• Provide and manage MIC services, including onboarding and licensing support

• Communicate with you by email, SMS, or phone (with consent)

• Process payments and manage accounts

• Verify identity, ensure compliance, and meet legal obligations

• Improve our Site, services, and customer experience

• Send marketing or promotional communications (opt-out available at any time)

Legal Bases (for EEA/UK visitors): performance of a contract, legitimate interests, consent, and legal obligations.